A short list of things we will always get right.
Booking a home from strangers on the internet takes trust. Here is exactly what we hold ourselves to — in writing, on every stay.
Hotel-grade cleaning, every stay
Every home is professionally cleaned between every stay against a written 62-point standard: linen laundered off-site, kitchens reset, bathrooms disinfected, and a photographed inspection before your key code goes live.
◆62-point checklist, signed off per stay
◆Hotel linen, laundered off-site
◆Photographed inspection before check-in
◆Anything wrong? We fix it same-day
The best rate lives here
Booking platforms add 12–18% in service fees on top of what we charge. Book direct and that margin stays with you. If you ever find the same dates cheaper on a platform, we'll match it and take another 5% off.
Garden Townhouse, four nights
On a booking platform£1,142
Booked direct£1,020
You keep£122
Judged by our guests
We publish our rating and never edit a review. Three homes, hundreds of stays, and the same families and companies coming back season after season. That's the measure we care about.
4.96Average rating
300+Stays hosted
41%Returning guests
In their words
“We compared the price against the big sites before booking. Direct was genuinely cheaper — same home, no fee.”
The Hartley family — Garden Townhouse, a week
“Spotless doesn't cover it. The house smelled like clean laundry, not chemicals, and everything simply worked.”
Amira & friends — Riverside 3BR, four nights
“My company books the Riverside 1BR for every London trip now. It beats a hotel on price and beats it badly on sleep.”
Daniel K. — recurring business stays
Hold us to all of it. Book direct, and if we miss the mark, tell us — we make it right.
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